Last updated · March 14, 2026
By using this website or engaging HelpMeMarketing Inc. ("HMM", "we") for services, you agree to these Terms. Client engagements are additionally governed by a Master Services Agreement (MSA) and Statement of Work (SOW) which, where they conflict, take precedence over these Terms.
We provide marketing services to healthcare practices and organisations — SEO, paid media, websites, reputation, analytics, brand. All deliverables are scoped in writing before work begins.
We do not provide medical, legal, tax or regulatory advice. Clients are responsible for ensuring their offerings, claims and patient communications comply with the laws and professional standards applicable to them.
Fees are as stated in the SOW. Retainers are billed monthly in advance; project fees are billed on milestones. Ad spend is billed directly by the platform to the client or reimbursed per the SOW.
Late payments accrue interest at 1.5% per month. Accounts more than 30 days overdue may be suspended.
Retainers are month-to-month unless otherwise specified, with a 30-day written notice to terminate. Either party may terminate for material breach not cured within 14 days of written notice. On termination, we provide a handover package of credentials, assets and documentation.
You own all deliverables produced specifically for you under an SOW upon full payment. We retain ownership of our pre-existing tools, frameworks, playbooks and anonymised benchmark data, and may use the work in our portfolio unless mutually agreed otherwise in writing.
Each party will protect the other’s confidential information with the same care it uses for its own, and no less than reasonable care. PHI is treated in accordance with the BAA.
We perform services in a professional and workmanlike manner consistent with industry standards. We do not guarantee specific marketing outcomes — rankings, leads, revenue or return on ad spend — as these depend on factors outside our control.
Except as expressly stated, services are provided "as is" without warranties of any kind, express or implied.
To the maximum extent permitted by law, neither party is liable for indirect, incidental, consequential, special or punitive damages. Our aggregate liability for any claim is limited to the fees paid under the applicable SOW in the 6 months preceding the claim.
These Terms are governed by the laws of the Province of Ontario, Canada, and the federal laws applicable therein. Disputes are resolved in the courts located in Toronto, Ontario.
Legal notices — legal@helpmemarketing.com. General contact — hello@helpmemarketing.com.